> Customer Service > Exchanges

EXCHANGES:

We happily process EXCHANGES.  We will exchange a shoe for a different size ONCE with NO CHARGE under the following conditions.

  • One time exchange for the same shoe, but a different size is done free of charge, however this sale is now considered a FINAL SALE. 
  • If you need to exchange for a different size or due to a defective or damaged product, PLEASE EMAIL us immediately at [email protected] , so we may promptly reserve a new shoe to fulfill your order promptly.  
  • We will do our very best to turn around all exchanges within the same day of receipt, to 2 days of receipt at the very latest.


Please ship your EXCHANGE to:  (we suggest shipping with a tracking option)

JP Crickets

EXCHANGE

1380 West Paces Ferry Road

Suite 2080

Atlanta, GA 30327